Shipping policy

Shipping Policy – AL-SAALIM PERFUMES

At AL-SAALIM PERFUMES, we are committed to delivering premium perfumes and attars safely and on time.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders are not processed or dispatched on Sundays or public holidays.

2. Shipping & Delivery Time

  • Once dispatched, orders are usually delivered within 5–8 business days.

  • Delivery time may vary depending on the customer’s location, courier partner, and unforeseen circumstances.

  • Delivery to remote or rural areas may take slightly longer.

3. Free Delivery

  • Free Delivery is available on all orders across India.

  • There are no hidden shipping charges.

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) is available for eligible locations.

  • COD orders may require order confirmation before dispatch.

5. Order Tracking

  • After dispatch, tracking details will be shared via WhatsApp or SMS.

  • Customers can track their orders using the provided tracking link.

6. Incorrect Address or Failed Delivery

  • Customers are responsible for providing a complete and correct shipping address.

  • If an order cannot be delivered due to an incorrect or incomplete address, re-shipping will be done only after confirmation.

  • Repeated failed delivery attempts may lead to order cancellation.

7. Damaged or Missing Products

  • If you receive a damaged product or if any item is missing, please contact us within 24 hours of delivery.

  • After verification, we will provide a suitable resolution as per our policy.

8. Contact Us

For any shipping-related queries or assistance, feel free to contact us via WhatsApp or email.
Customer satisfaction is our top priority at AL-SAALIM PERFUMES.

If you want, I can also create:

  • Return & Refund Policy

  • Privacy Policy

  • Terms & Conditions

  • A short WhatsApp version of this policy