Shipping policy

Shipping Policy – AL-SAALIM PERFUMES
At AL-SAALIM PERFUMES, we are committed to delivering premium perfumes and attars safely and on time.

1. Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders are not processed or dispatched on Sundays or public holidays.

2. Shipping & Delivery Time

Once dispatched, orders are usually delivered within 5–8 business days.

Delivery time may vary depending on the customer’s location, courier partner, and unforeseen circumstances.

Delivery to remote or rural areas may take slightly longer.

3. Free Delivery

Free Delivery is available on all orders across India.

There are no hidden shipping charges.

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations.

COD orders may require order confirmation before dispatch.

5. Order Tracking

After dispatch, tracking details will be shared via WhatsApp or SMS.

Customers can track their orders using the provided tracking link.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and correct shipping address.

If an order cannot be delivered due to an incorrect or incomplete address, re-shipping will be done only after confirmation.

Repeated failed delivery attempts may lead to order cancellation.

7. Damaged or Missing Products

If you receive a damaged product or if any item is missing, please contact us within 24 hours of delivery.

After verification, we will provide a suitable resolution as per our policy.

8. Contact Us

For any shipping-related queries or assistance, feel free to contact us via WhatsApp or email.
Customer satisfaction is our top priority at AL-SAALIM PERFUMES.

If you want, I can also create:

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